MySTid
MySTid : One platform. Every service. One seamless experience.
Bring devices, credentials, licenses and services together on a single, unified platform. Centralise management, simplify authentication and deliver a consistent experience across all STid applications. With shared services and seamless integrations, deploy new capabilities faster and scale your security ecosystem effortlessly. One platform means less complexity, faster innovation and greater control, giving organisations the agility to evolve their access and identification infrastructure without compromising on security, performance or user experience.
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One infrastructure. Unlimited possibilities.
Adapt your security infrastructure to your needs, today and tomorrow. With a modular architecture, multi-technology credentials and software-enabled features, STid allows you to evolve your installed base without replacing existing equipment.
Monitor every reader in real time, manage updates remotely and receive proactive alerts on device status, warranty coverage and available updates.
A scalable approach that combines flexibility, operational efficiency and sustainability extending the lifespan of your equipment while making every deployment smarter, simpler and more cost-effective.
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Your access ecosystem, always at your fingertips.
Turn smartphones into secure, flexible virtual credentials with STid Mobile ID®. Manage the entire lifecycle of your virtual cards while controlling your whole ecosystem from one centralized environment with STid Mobile ID in MySTid.
With API management, integrate virtual credential issuance directly into your applications and automate credential management at scale.
From device configuration and fleet management to licensing and upgrades, STid brings all your essential services together in one place, giving you complete control of your ecosystem, anytime and anywhere.
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Total control of your devices, configurations and keys.
Stay in control of your STid infrastructure, wherever you are. Create, modify and deploy configurations remotely, delegate administration to local teams, and monitor device status, updates and upgrades in real time.
Securely store your digital keys in an encrypted cloud vault, with role-based access control and complete traceability.
With STid Device Manager, installers and experts can access the configurations assigned to them directly from MySTid, enabling them to quickly diagnose issues, perform updates and manage devices efficiently in the field.
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Get more from your STid infrastructure.
STid Care combines expert services, ongoing support and tailored solutions to ensure your infrastructure delivers optimal performance over time. From CORE PRO configuration and custom development to maintenance, training and onboarding, our experts support you at every stage of your project.
Whether you want to optimize an existing installation or accelerate a new deployment, STid Care gives your teams the expertise, responsiveness and peace of mind they need to unlock the full potential of your STid ecosystem.
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Your STid infrastructure, available anytime, anywhere.
Stay in control of your security ecosystem wherever you are. Access your devices, monitor reader status in real time and manage your digital keys from a secure, centralized environment. Share configurations and credentials effortlessly, with everything you need always available and protected. From monitoring to management and transfer, STid gives your teams the freedom to operate remotely while keeping security, traceability and control at the heart of every interaction.
professional services overview
From initial setup and configuration assistance to migration support and customized deployments, MySTid provides end-to-end support tailored to your specific needs.
MySTid provides administration training, partner enablement and best practices to ensure teams are fully equipped to manage and deploy solutions effectively.
MySTid supports your platform’s evolution with license upgrades, on-demand feature activation, delegated configuration and ongoing platform evolution services.
MySTid delivers priority assistance, expert guidance, preventive maintenance and faster issue resolution to keep your operations running smoothly.
Explore our services
My digital credential
My vault
My configurator
Continuity by design.
Premium service package designed to extend the value of your STid readers beyond the standard warranty through proactive support and extended lifecycle management.
STid Care
Benefit from proactive maintenance and maximum service continuity with priority equipment replacement, extended warranty coverage and preferential rates for on-site support. The service also includes a strong sustainability commitment, with responsible recycling, carbon offsetting and environmental impact reporting.
HelpCenter
Get STid support directly within your MySTid workspace, with contextualized tickets, real-time request tracking, a complete knowledge base and direct access to experts. With all product, configuration and site information readily available, benefit from faster resolution, fewer exchanges and full support traceability.
STid Academy
Build your expertise with STid Academy, offering training programs from beginner to expert level across the entire STid ecosystem. Develop the skills to confidently deploy, configure and manage STid solutions, with structured learning paths tailored to your needs and level of expertise.
